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High Telecom Bill Analysis Agent
by Agents
0
Agent Template
<100
Summary
Summary
Identifies discrepancies and anomalies in customer billing statements.
Overview
Overview
The THBA is an AI agent designed to analyze customer telecom billing statements over a defined time period and explain why a bill has changed. It helps customer support or operations teams quickly identify root causes, usage changes, and plan adjustments that contribute to higher charges.
- Uses telecom-specific logic from the TMobile context
- Outputs explanations in an easy-to-read JSON format
- Highlights proration, overage charges, and plan modifications
- Supports billing investigation and customer inquiry resolution
How to use
- Click the Download button.
- In the Downloading an agent template window, select Download Solution. A .uis file containing the agent definition is downloaded to your machine.
- Agent templates can also include Extras, a separate package containing assets for your agent (automations, custom escalations). Select Download Extras. A .zip file is downloaded to your machine.
- In Studio Web, import the Agent definition .uis file as described in Importing a project downloaded from Studio Web.
- Next, go to Solutions. For details, refer to Accessing the Solutions UI.
- Upload the .zip file, as explained in Transporting a solution package, then deploy the solution. For details, refer to Deploying the solution.
- You can now access your agent template from Studio Web and add any other tools deployed to your tenant.
Features
Features
- An Agent definition purpose built for a specific task that you can open within Studio Web
- Best practices built-in including a high Agent score
- Multiple evaluation sets to ensure reliability and see example input and output
- Prebuilt tools contained within a Solutions Management file
- A starting point with the ability to expand and modify to specific needs
Technical
Version
1.0.0Updated
June 25, 2025Certification
Silver Certified
Support
UiPath Community Support
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